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Openness central to IBM’s vision of one-stop cloud marketplace | Managed services – InfoWorld

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The poison of arrogance | Monday Note

Arrogance is the most toxic waste-product of technology companies. Past examples abound: IBM, AT&T, Microsoft… All their hauteur got them were expensive antitrust actions and customer backlash. Last week, we got yet another example of the insufferable behavior still prevailing in the high-tech world — with the to-be-expected response from regulators and markets.

Many American companies suffer from vision impairment: they consider the Rest of the World as an aggregation of second-class people.